Browser and Mobile App Multi-Country NFT

CONTEXT

A leading multinational fast-food chain serving over 69 million customers daily in more than 40,000 outlets across 100+ countries.

Challenges

Solution

  • Developed several document templates for project deliverables, including NFR (Non-Functional Requirements) gathering, test planning, and result reporting.
  • Conducted performance validation for the entire mobile app portfolio in 4 countries, simulating large registered user groups.
  • Performed a wide array of performance validations, including endurance tests lasting 72 hours and failover testing.

Value Delivered

  • The Center of Excellence (CoE) helped reduce project initiation-to-delivery time, improving the overall quality and consistency of test deliverables across the organization.
  • Competitor analysis of mobile apps led to the implementation of features missing from the client’s app but available on competitor apps.
  • Capacity testing of AWS servers resulted in a yearly cost reduction of over $200,000 for the client.
  • Discovered several failover issues where servers failed to restart after critical errors, prompting a reconfiguration of backend servers.
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